Built Environment

One Operating Platform

Assets, maintenance, suppliers and site issues, unified on one Salesforce solution

Why this matters

75%

of building lifecycle cost is operations and maintenance

RICS

40%

of FM cost is maintenance, the biggest controllable line

RICS

84%

of FM leaders cite rising costs, yet still manage contracts manually

JLL 2025

30%

of suppliers, who deliver 60-70% of maintenance, have a measured SLA

OXMAINT

One platform, four pillars

The whole operational lifecycle on a single Salesforce model, with internal teams, partner suppliers and on-site users sharing the same platform, built on the same data.

Assets

Asset records and hierarchy, warranty and lifecycle dates, health and status.

Maintenance & service

Planned and unplanned work, cases and tickets, next-intervention visibility.

Suppliers & contracts

Supplier onboarding, contract lifecycle and RFP management, end-to-end.

Portal & experience

Self-service access, case submission, asset and contract visibility.

Value at every stage

The asset record builds itself

Save an asset and its child assets, predictive maintenance schedule, parts and health panel auto-provision. No manual data entry at creation.

Full procurement lifecycle on one record graph

RFP to contract to work order, end-to-end, with suppliers transacting in the portal.

SLA visibility in real time

Work orders move across kanban from ‘Scheduled’ to ‘In progress’ to ‘Done’, visible to everyone on the record.

Users engage where they already are

A site user types /raisecase in Slack and a fully-formed case lands in Salesforce, linked to the asset.

Why ThirdEye

Delivering on your key areas

Platform

Cross-cloud fluency demonstrated with Sales, Service, Experience Clouds and Slack running as one joined up flow

Accessibility

Slack as the front door: Native Slack-to-Salesforce turns the site workforce into platform users without a new app

Approach

A proven productised approach, shown end-to-end on a working data model that highlights value upfront

Get in Touch

Let's transform your business together

Get in touch and tell us about your project or challenge

Contact form

This form is protected by reCAPTCHA. Google's Privacy Policy and Terms of Service apply.