Streamlining Quota Management and Boosting Commercial Insight
Salesforce-based quota management delivers real-time visibility, early signals, and a scalable framework built for complex sales structures.
Claude Code, From the Misleading Name to Training Your Own Dragon
Claude Code can act as a personalised AI agent for any knowledge worker, learning your context over time, and going far beyond generating text.
Our Recent Highlights of Salesforce Life Sciences Cloud
Following exclusive partner training, we've compiled our new insight highlights that our team gathered from the three-day deep dive.
Beyond Prompts: The Real Skill Behind Human-AI Collaboration
How you interact with AI is as important as what you ask so we've put together a collaboration model to take AI communication to the next level.
Using AI to Elevate the In-Trip Experience and Transform Customer Loyalty
Preview and access a whitepaper, developed with industry leaders, on AI-led anticipatory service for the travel industry.
ThirdEye Expands into The Philippines
We’re pleased to announce the opening of ThirdEye's first overseas office in the Philippines.
Unravelling the Web of Confusion: Ofcom’s ‘One Touch Switch’ Regulation
'One Touch Switch' is to ensure seamless switching between internet providers, but has it just made it more complicated for consumers?
ThirdEye AI Acceptable Use Policy
Explore our guide for staff to ensure secure AI usage. It's exciting to be at the bleeding edge of AI innovation, but guardrails are key.
ThirdEye Salesforce Summit Status
As a Summit Partner, we have access to the latest Salesforce innovations, enabling us to empower and challenge our clients to be their best!
Delivery Tasks and Project Management
We design and build automation to ensure each time a project is created, the same delivery tasks are added every time.
Salesforce, ITSM & ITIL
Salesforce's latest release brings native ITIL-compliant ITSM support to Service Cloud, eliminating the need for custom workarounds.
Anypoint Datagraph
We explore the role and use cases of MuleSoft's Anypoint Datagraph, with analysis of capabilities, limitations and gotchas.
Measuring Success of Your Salesforce Enhancements
How successful was your recent project? We assess the ways to measure the success of Salesforce projects to best highlight success.
Slack-First Customer 360
Connecting employees, customers, and partners with this virtual HQ - get ready for Slack!
Why MuleSoft Sucks (except it doesn’t)
Heavily criticised, but also hugely loved, MuleSoft continues to divide opinion, so we've analysed the key criticisms.
Keep your customers happy these holidays with Marketing Cloud
Marketing Cloud has all the tools to satisfy customers' 3P's: Painless, Personalisation and Preferences!
Solving Business Challenges: Uploading Files to a Community from a Mobile Device
We built a Lightning Web component as a work around for uploading files from a mobile device when using Salesforce Community.
Beyond Prompts: The Real Skill Behind Human-AI Collaboration (1)
Most people turn to AI for its knowledge; a recipe, a translation, a quick summary. These are powerful use cases. But what happens when AI doesn’t know the answer? Do you give up?
Solving Business Challenges: Einstein Bots
Einstein Bots form a vital part of providing solutions that take knowledge articles direct to users, maximising adoption and utilisation.
Solving Business Challenges: Record Round Robin Assignment
We leveraged Salesforce Flow to automate manul webform leads assignment for our higher education client
Solving Business Challenges: Business Hours
Using Salesforce Business Hour functionality for tracking accounting SLAs
Project Vita Chapter 4 - Retrieving Data with a Scalable Sensor Solution
Following Covid-19 where our office plants were suddenly deprived, we used leading technology to launch Project Vita to rectify the problem.
Project Vita Chapter 3 - Choosing Scalable Salesforce Tools
Following Covid-19 where our office plants were suddenly deprived, we used leading technology to launch Project Vita to rectify the problem.
Project Vita Chapter 2 - The Quest for Data
Following Covid-19 where our office plants were suddenly deprived, we used Salesforce technology to launch Project Vita to rectify the problem.
Project Vita Chapter 1 - Will Your Desk Plant Survive Covid-19?
Following Covid-19 where our office plants were suddenly deprived, we used leading technology to launch Project Vita to rectify the problem.
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